Customer Service Representative

Air Products

Not specified (assumed office-based)
Order processing and management
Telephone and email handling
Sap system transaction skills
Air Products is seeking a Customer Service Representative to manage order administration for bulk products in Singapore, Indonesia, and Malaysia. The ideal candidate should have a diploma or degree in Business Administration, at least two years of customer service experience, and proficiency in SAP systems is a plus

Job Summary

  • The role involves managing order administration for Bulk & PGG customers across Singapore, Indonesia, and Malaysia.
  • Candidates must handle telephone calls, emails, and faxes while ensuring efficient empty return monitoring and rental charge management.
  • Air Products is seeking a professional to maintain strong customer relationships while complying with global trade compliance and safety standards.

Matching Summary

Match Score: 78

Air Products is seeking a Customer Service Representative to manage order administration for bulk products in Singapore, Indonesia, and Malaysia. The ideal candidate should have a diploma or degree in Business Administration, at least two years of customer service experience, and proficiency in SAP systems is a plus.

Skills & Requirements

Must-have

  • Order processing and management
  • Telephone and email handling
  • SAP system transaction skills
  • Customer relationship management
  • English communication proficiency

Nice-to-have

  • Multiple languages speaking ability
  • CSO procedures knowledge
  • Problem solving abilities
  • Internal coordination experience

Key Requirements

  • Diploma or degree in Business Administration
  • Minimum of 2 years customer service experience
  • Good English communication skills

Work Rights

Not specified

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