End User Services Engineer

WPP

Türkali, Turkey
On-site
On-site support services
Level 1 and 2 incident management
Cross-platform windows and mac support
Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET

Job Summary

  • Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.
  • This role will carry out the effective and efficient everyday technology operations for WPP ET, dealing with level 1 and 2 issues and assisting with project work.
  • We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Matching Summary

Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET.

Skills & Requirements

Must-have

  • On-site support services
  • Level 1 and 2 incident management
  • Cross-platform Windows and Mac support
  • AV technology support
  • Customer-centered culture
  • IT asset procurement and management

Nice-to-have

  • Empathize and communicate effectively
  • Build excellent relationships
  • Professional demeanor under stress
  • Creative problem solvers
  • Open-minded and collaborative

Key Requirements

  • 3 – 5 years in IT help desk/desk side support
  • Must have strong cross-platform experience
  • Must have working knowledge of AV technology
  • Must have excellent problem-solving skills
  • Must have a can-do attitude

Work Rights

Not specified

Tailored Resume

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