Resident Manager

Marriott

Aberdeen, Hong Kong, CN
**
Rooms operations management experience
Front office and housekeeping oversight
Guest satisfaction data analysis
** Marriott is seeking a Resident Manager for their Aberdeen, Hong Kong location. The role involves overseeing rooms operations and serving as a strategic leader to ensure guest satisfaction, employee engagement, and financial performance in alignment with the brand's initiatives. **

Job Summary

  • The Resident Manager acts as the strategic business leader for rooms operations and serves as the General Manager in their absence.
  • This role is responsible for developing operational strategies aligned with brand business goals while ensuring high levels of guest satisfaction and employee engagement.
  • Candidates must possess a degree in Business Administration or Hotel Management along with relevant management experience in guest services or operations.

Matching Summary

Match Score: 75

** Marriott is seeking a Resident Manager for their Aberdeen, Hong Kong location. The role involves overseeing rooms operations and serving as a strategic leader to ensure guest satisfaction, employee engagement, and financial performance in alignment with the brand's initiatives. **

Skills & Requirements

Must-have

  • Rooms operations management experience
  • Front office and housekeeping oversight
  • Guest satisfaction data analysis
  • Budget and financial performance review
  • Brand service strategy implementation

Nice-to-have

  • Sustainable work process development
  • Owner relationship management skills
  • Employee commitment fostering
  • Public space maintenance coordination
  • Cost containment leadership

Key Requirements

  • 2-year degree with 4 years experience OR 4-year degree with 2 years experience
  • Experience in guest services, front desk, housekeeping, sales, or management operations
  • Degree from an accredited university in Business Administration or related major

Work Rights

Not specified

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