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Marriott is seeking a Resident Manager for their Aberdeen, Hong Kong location. The role involves overseeing rooms operations and serving as a strategic leader to ensure guest satisfaction, employee engagement, and financial performance in alignment with the brand's initiatives.
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Job Summary
The Resident Manager acts as the strategic business leader for rooms operations and serves as the General Manager in their absence.
This role is responsible for developing operational strategies aligned with brand business goals while ensuring high levels of guest satisfaction and employee engagement.
Candidates must possess a degree in Business Administration or Hotel Management along with relevant management experience in guest services or operations.
Matching Summary
Match Score: 75
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Marriott is seeking a Resident Manager for their Aberdeen, Hong Kong location. The role involves overseeing rooms operations and serving as a strategic leader to ensure guest satisfaction, employee engagement, and financial performance in alignment with the brand's initiatives.
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Skills & Requirements
Must-have
Rooms operations management experience
Front office and housekeeping oversight
Guest satisfaction data analysis
Budget and financial performance review
Brand service strategy implementation
Nice-to-have
Sustainable work process development
Owner relationship management skills
Employee commitment fostering
Public space maintenance coordination
Cost containment leadership
Key Requirements
2-year degree with 4 years experience OR 4-year degree with 2 years experience
Experience in guest services, front desk, housekeeping, sales, or management operations
Degree from an accredited university in Business Administration or related major