Customer Service Representative

GFL Environmental

Harrisonville, , US
Base: not specified; bonus/equity: not specified; ...
Respond to inbound customer calls
Research and investigate customer issues
Provide accurate and efficient responses
The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution

Job Summary

  • The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution.
  • At GFL our goal is to invest in our people and provide opportunities to grow for life!
  • GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service.

Matching Summary

The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: 15 days PTO, 4 medical plan options with HSA, dental, vision, 401(k) with match, paid holidays, EAP

Skills & Requirements

Must-have

  • Respond to inbound customer calls
  • Research and investigate customer issues
  • Provide accurate and efficient responses
  • Communicate with on-the-road employees
  • Track customer information and concerns
  • Process customer payments
  • Maintain positive attitude and company image

Nice-to-have

  • Sustainable solutions provider
  • Team Green culture
  • Employee partnership focus
  • Opportunity to grow in career

Key Requirements

  • High School Diploma or GED
  • 2-4 years customer service call center experience
  • Proficient in Microsoft Outlook, Word and Excel
  • Valid work authorization

Work Rights

Valid work authorization required

Tailored Resume

Cover Letter