The Trainer II is responsible for delivering client-focused training to address new hire, product update, and recursive training requirements for Concentrix client programs
Job Summary
The Trainer II is responsible for delivering client-focused training to address new hire, product update, and recursive training requirements for Concentrix client programs.
This position requires utilizing effective presentation and facilitation skills, including creative training techniques and adult/accelerated learning methods across various delivery modalities.
Accountable for achieving individual training performance metrics and supporting the transition of agents from training to the production environment.
Matching Summary
The Trainer II is responsible for delivering client-focused training to address new hire, product update, and recursive training requirements for Concentrix client programs.