Technical Program Analyst - Release Manager And Problem Manager

Visa

Highlands Ranch, CO, United States
Base: 104,600.00 - 162,300.00 usd; bonus/equity: m...
On-site
Release management process
Problem management tasks
Installation planning and execution
Visa is seeking a motivated candidate to play a dual role of Release Manager & Problem Manager, collaborating to manage maintenance releases and lead problem management tasks

Job Summary

  • Visa is seeking a motivated candidate to play a dual role of Release Manager & Problem Manager, collaborating to manage maintenance releases and lead problem management tasks.
  • Responsibilities include managing the Maintenance Release process, owning the consolidated install plan, acting as liaison between teams, and leading Problem Management from initiation to completion.
  • Visa offers a comprehensive benefits package including Medical, Dental, Vision, 401(k), Paid Time Off, and a Wellness Program.

Matching Summary

Visa is seeking a motivated candidate to play a dual role of Release Manager & Problem Manager, collaborating to manage maintenance releases and lead problem management tasks.

Salary

Base: 104,600.00 - 162,300.00 USD; Bonus/Equity: May be eligible for bonus and equity; Benefits: Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program

Skills & Requirements

Must-have

  • Release Management process
  • Problem Management tasks
  • installation planning and execution
  • consolidated install plan
  • change control process
  • root cause identification
  • stakeholder communication

Nice-to-have

  • resourceful candidate
  • proactive coordination
  • operational excellence
  • teamwork and relationship building
  • influence without direct authority

Key Requirements

  • 2+ years of work experience with Bachelor's Degree
  • 3+ years of work experience with Bachelor's Degree
  • Minimum of Bachelor of Science degree
  • 3-5 years of work experience with Bachelor's Degree
  • Concentration in Computer Science or related technical discipline
  • Proficiency in Microsoft Office tools
  • Proficiency in JIRA, SharePoint, and Wiki
  • Proficiency in Service Now
  • PMP Certification and Certified Scrum Master (CSM) preferred

Work Rights

U.S. APPLICANTS ONLY

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