Customer Success Advocate - I

Contentstack

Bangalore, India
Not specified; not specified; not specified
Remote
Manage high-volume customer portfolio
Execute proactive outreach programs
Maintain crm data accuracy
Contentstack is on a mission to deliver the world's best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology

Job Summary

  • Contentstack is on a mission to deliver the world's best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology.
  • This role involves managing a large portfolio of long-tail customers using a one-to-many, scaled engagement model while executing proactive communication programs.
  • The company fosters a diverse 'tribe' culture with a strict no asshole policy, spontaneous office happy hours, and opportunities for community volunteer work.

Matching Summary

Contentstack is on a mission to deliver the world's best digital experiences through a fusion of cutting-edge content management, customer data, personalization and AI technology.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Manage high-volume customer portfolio
  • Execute proactive outreach programs
  • Maintain CRM data accuracy
  • Monitor product usage signals
  • Collaborate with internal teams

Nice-to-have

  • Detail-oriented mindset
  • Curious about SaaS products
  • Excited to grow career
  • Strong communication skills
  • Data-driven approach

Key Requirements

  • 3-6 Years experience
  • Entry-level to early-career role
  • Experience in Customer Success within SaaS

Work Rights

Not specified

Tailored Resume

Cover Letter