Patient And Family Relations Senior Coordinator - Digital Heatlh
The Ohio State University
Columbus, Ohio, US
Fully remote
Remote monitoring programs
Device distribution and maintenance
Patient education and enrollment
The Enrollment Specialist, Digital Health, at the OSUCCC-James Cancer Hospital plays a crucial role in enhancing patient care by ensuring seamless enrollment of patients into remote monitoring programs, support and education of device use, and managing the distribution and maintenance of monitoring devices
Job Summary
The Enrollment Specialist, Digital Health, at the OSUCCC-James Cancer Hospital plays a crucial role in enhancing patient care by ensuring seamless enrollment of patients into remote monitoring programs, support and education of device use, and managing the distribution and maintenance of monitoring devices.
This position is vital for enhancing patient care and optimizing the efficiency of remote monitoring services.
This role involves providing patient support, implementing quality assurance measures, and collaborating with clinical teams to enhance program efficiency and patient satisfaction contributing to the hospital's mission of delivering exceptional oncology care.
Matching Summary
The Enrollment Specialist, Digital Health, at the OSUCCC-James Cancer Hospital plays a crucial role in enhancing patient care by ensuring seamless enrollment of patients into remote monitoring programs, support and education of device use, and managing the distribution and maintenance of monitoring devices.
Skills & Requirements
Must-have
remote monitoring programs
device distribution and maintenance
patient education and enrollment
Microsoft Office Suite
collaboration with clinical teams
Nice-to-have
positive customer-focused attitude
self-motivated
professional demeanor
Key Requirements
High school graduate or equivalent education and experience
2 years of relevant experience
4-6 years of relevant experience preferred
Previous patient care experience preferred
Strong customer service skills
Strong organizational skills
Strong time management skills
Strong verbal and written communication skills
Strong human relations skills
Ability to work effectively with a wide range of colleagues