Manager - Microsoft Licensing

SHI International Corp

Milton Keynes, United Kingdom
Not specified; not specified; health, wellness, + ...
Fully remote
Microsoft licensing expertise
Team leadership and mentoring
Customer experience management
The Manager will lead a team dedicated to providing optimal customer experiences across the entire Microsoft agreement lifecycle

Job Summary

  • The Manager will lead a team dedicated to providing optimal customer experiences across the entire Microsoft agreement lifecycle.
  • SHI International Corp offers continuous professional growth, leadership opportunities, and world-class facilities for its 7,000 employees.
  • Success in this role is measured by the team's ability to deliver high-quality support and maintain strong relationships with Microsoft.

Matching Summary

The Manager will lead a team dedicated to providing optimal customer experiences across the entire Microsoft agreement lifecycle.

Salary

Not specified; Not specified; Health, wellness, and financial benefits included

Skills & Requirements

Must-have

  • Microsoft licensing expertise
  • Team leadership and mentoring
  • Customer experience management
  • Performance metrics accountability
  • Cross-team collaboration

Nice-to-have

  • Strong presentation skills
  • Conflict resolution abilities
  • Executive communication
  • Strategic relationship building

Key Requirements

  • Bachelor's degree required
  • Minimum 5 years IT customer service experience
  • Maintain active Microsoft certifications
  • Expert understanding of Microsoft channel strategy

Work Rights

Not specified

Tailored Resume

Cover Letter