Base: $21.00 - $26.00 hourly; bonus/equity: up to ...
Onsite
1 year call center experience
Bank or financial institution background
50 wpm typing speed minimum
Mechanics Bank is seeking a Care Center Representative to provide exemplary customer service through various communication channels while contributing to departmental goals. The role emphasizes on-site work in Irvine, Roseville, or Walnut Creek, California, where the representative will assist customers with financial products and resolve service issues
Job Summary
This role involves servicing client financial needs through phone, web chat, and electronic channels while meeting referral and service goals.
Employees are eligible for comprehensive benefits including health coverage, 401(k) with company contribution, and up to 25 paid vacation days.
The position requires working on-site in Irvine, Roseville, or Walnut Creek, California, with a focus on building long-term relationships.
Matching Summary
Match Score: 85
Mechanics Bank is seeking a Care Center Representative to provide exemplary customer service through various communication channels while contributing to departmental goals. The role emphasizes on-site work in Irvine, Roseville, or Walnut Creek, California, where the representative will assist customers with financial products and resolve service issues.
Salary
Base: $21.00 - $26.00 hourly; Bonus/Equity: Up to 5% AIP/Bonus; Benefits: Medical, dental, vision, 401(k), paid holidays, and volunteer time