Assistant / Manager, Patient Financial Services (Billings, Central) - HWX

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
**
Lead full bill adjustment process
Manage customer liaison officers
Resolve escalated billing cases
** The job posting seeks an Assistant/Manager for Patient Financial Services at Recruit Express PTE LTD in Singapore. The ideal candidate will lead bill adjustment operations, manage customer liaison officers, and ensure compliance with billing policies while possessing strong leadership and communication skills. **

Job Summary

  • The role involves leading the full bill adjustment process including reviewing documents and correcting discrepancies in the system.
  • Candidates will manage and coach customer liaison officers to handle walk-in enquiries and reply within service standards.
  • The position requires identifying process gaps to streamline operations and enhance patient satisfaction and experience.

Matching Summary

Match Score: 75

** The job posting seeks an Assistant/Manager for Patient Financial Services at Recruit Express PTE LTD in Singapore. The ideal candidate will lead bill adjustment operations, manage customer liaison officers, and ensure compliance with billing policies while possessing strong leadership and communication skills. **

Skills & Requirements

Must-have

  • Lead full bill adjustment process
  • Manage customer liaison officers
  • Resolve escalated billing cases
  • Identify process gaps and improvements
  • Ensure compliance to billing policies

Nice-to-have

  • Strong leadership skills
  • Customer-centric mindset
  • Excellent communication abilities
  • Problem-solving and organization
  • Ability to perform under pressure

Key Requirements

  • Degree or equivalent experiences
  • Minimum 6 years relevant experience
  • Strong knowledge of billing or account adjustment

Work Rights

Not specified

Tailored Resume

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