Junior Field It Support

Ticketmaster LLC

Dublin, Ireland
Fully remote
Ticketmaster proprietary software and hardware
Install and support network devices
Diagnose and remediate issues remotely and on-site
The Technology Support team is a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues

Job Summary

  • The Technology Support team is a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues.
  • Supporting a wide range of products, peripherals and Ticketmaster proprietary software you will need to be technically focused and customer centric.
  • We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

Matching Summary

The Technology Support team is a key department responsible for the successful delivery of major events and festivals as well as ensuring the ongoing support and maintenance of our fixed client base and owned and operated venues.

Skills & Requirements

Must-have

  • Ticketmaster proprietary software and hardware
  • Install and support network devices
  • Diagnose and remediate issues remotely and on-site
  • Track assets and update asset management
  • Provide on-site end user training
  • Valid clean driving licence

Nice-to-have

  • Keen interest in Microsoft applications
  • Interest in mobile device applications
  • Eager to expand knowledge in entertainment business
  • Dynamic to meet changing live entertainment needs

Key Requirements

  • Willingness to learn Microsoft and mobile device applications
  • Interest in learning wired and wireless networking technologies
  • Ability to travel required
  • May be required to work nights, weekends, or holidays

Work Rights

Not specified

Tailored Resume

Cover Letter