Salesforce Support Consultant (developer)

Merkle

Sofia, Bulgaria
On-site
Salesforce platform expertise
Apex, soql, and lwc proficiency
Automation tools (flows, process builder, triggers)
Assist clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments

Job Summary

  • Assist clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.
  • Automate processes, develop and fix bugs, and troubleshoot technical issues across Salesforce clouds.
  • Work closely with sales teams to identify cross-practice opportunities and potential upsell solutions.

Matching Summary

Assist clients by troubleshooting issues, implementing solutions, and continuously improving their Salesforce environments.

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • Apex, SOQL, and LWC proficiency
  • Automation tools (Flows, Process Builder, Triggers)
  • Salesforce APIs and integrations
  • Proactive customer support mindset

Nice-to-have

  • AI and automation in Salesforce
  • DevOps and CI/CD pipelines
  • Continuous improvement culture
  • Cross-practice opportunity identification

Key Requirements

  • 3-10 years of experience
  • Salesforce Administrator or Platform Developer I certification
  • Strong analytical skills
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter