DayOne is a global leader in high-performance data centers with a robust presence across Asia and Europe and is expanding into new international markets
Job Summary
DayOne is a global leader in high-performance data centers with a robust presence across Asia and Europe and is expanding into new international markets.
The Vice President of Customer Success will drive excellence in service delivery, strengthen customer relationships, and ensure high client satisfaction and retention across enterprise and hyperscale accounts.
This role involves building and leading a high-performing global team, managing financial performance, and collaborating with Sales, Product, and Engineering to align strategy with customer feedback and market trends.
Matching Summary
DayOne is a global leader in high-performance data centers with a robust presence across Asia and Europe and is expanding into new international markets.
Skills & Requirements
Must-have
customer lifecycle management
service delivery excellence
large-scale client relationship management
data center construction knowledge
distributed team management
P&L management
cross-functional collaboration
Nice-to-have
hyperscale data center experience
process improvement methodologies
customer-centric culture development
performance-driven team leadership
global team mentorship
Key Requirements
12+ years in customer success or service delivery
5+ years in senior leadership or executive role
experience in construction or data center environments