This position reports to the General Manager and involves assisting in the supervision of front desk clerks and operations, including guest check-in/out, reservations, and switchboard
Job Summary
This position reports to the General Manager and involves assisting in the supervision of front desk clerks and operations, including guest check-in/out, reservations, and switchboard.
Essential functions include coordinating employee breaks, responding to guest inquiries and concerns, ensuring coordination with housekeeping, and verifying/collecting guest folio charges.
The role offers a wage of $18.80, sick pay, employee discounts, a recreation program, employee assistance program, and a housing & meal plan is available.
Matching Summary
This position reports to the General Manager and involves assisting in the supervision of front desk clerks and operations, including guest check-in/out, reservations, and switchboard.
Salary
Base: $18.80 - $18.80; Benefits: Sick Pay, Employee Discounts, Recreation Program, Employee Assistance Program, Housing & Meal Plan Available
Skills & Requirements
Must-have
Supervise front desk clerks
Guest check-in and check-out
Handle reservations and switchboard
Strong customer service skills
Resolve guest concerns
Balance cash and credit card transactions
Nice-to-have
Assist with porter and host duties
Stock refreshment area
Coordinate afternoon tea
Maintain awareness of safety issues
Key Requirements
High School Diploma/G.E.D. equivalent required
Clerical skills including typing, filing, office machine operations
Ability to undertake multiple tasks simultaneously
Ability to interact with a wide variety of people
Ability to effectively organize and coordinate multiple priorities