Technical Customer Support, Support I

Zebra Technologies Corporation

Hybrid
Basic technical product knowledge
Effective communication skills
Microsoft office package proficiency
Zebra Technologies Corporation is seeking a Technical Customer Support representative to join their hybrid work environment. The role focuses on resolving customer issues through various communication channels, requiring strong technical knowledge and interpersonal skills

Job Summary

  • The role involves resolving customer problems via telephone, email, or chat using basic technical product knowledge.
  • Employees will troubleshoot applications and products while documenting issues and escalating complex problems as directed.
  • Zebra Technologies offers a flexible work environment including hybrid options, adaptable hours, and well-being days.

Matching Summary

Match Score: 85

Zebra Technologies Corporation is seeking a Technical Customer Support representative to join their hybrid work environment. The role focuses on resolving customer issues through various communication channels, requiring strong technical knowledge and interpersonal skills.

Skills & Requirements

Must-have

  • Basic technical product knowledge
  • Effective communication skills
  • Microsoft Office Package proficiency

Nice-to-have

  • Strong problem-solving abilities
  • Customer service orientation
  • Ability to articulate complex issues

Key Requirements

  • Bachelor's or Associate Degree (Technical)
  • 1-3 years demonstrated working experience
  • Technical Certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter