Case Manager - Specialised Insurance

EML

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.
  • The role involves managing a portfolio of physical and psychological claims while determining liability, approving treatment, and implementing recovery outcomes.
  • Employees benefit from a flexible work arrangement allowing up to 3 days of remote work per week after the third month.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people get their lives back through ongoing support.

Salary

Not specified; Not specified; Generous employee benefits including wellness program and incentive scheme

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • Empathetic and supportive approach
  • Experience in rehabilitation case management

Key Requirements

  • Customer service experience required
  • Allied health or case management experience advantageous
  • Strong communication and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter