The role involves coordinating factory and dock stuffing operations including booking, documentation, and shipment tracking to ensure timely and accurate export processes
Job Summary
The role involves coordinating factory and dock stuffing operations including booking, documentation, and shipment tracking to ensure timely and accurate export processes.
The candidate will handle client queries, provide shipment updates, and ensure high levels of customer satisfaction by delivering value-added services.
Strong understanding of export logistics and FCL operations is essential to manage multiple shipments and deadlines effectively.
Matching Summary
The role involves coordinating factory and dock stuffing operations including booking, documentation, and shipment tracking to ensure timely and accurate export processes.
Skills & Requirements
Must-have
Strong knowledge of Export Customer Service
Experience in handling FCL Desk operations
Coordination and communication skills
Problem-solving skills
Documentation management
Shipment tracking and booking confirmation
Nice-to-have
Customer-centric approach
Ability to manage multiple shipments and deadlines
Detail-oriented
Strong documentation skills
Key Requirements
Graduate (Any discipline)
3–5 years of relevant experience
Experience in Courier / Transportation / Freight Forwarding / Warehousing industry