Preferred Customer Associate

HCM Portal (UPS)

Ph
Customer-focused professional
Strong verbal and written communication skills
Excellent problem-solving abilities
We are seeking a customer-focused professional to deliver a seamless, end-to-end service experience for UPS Account Executives and our preferred account holders

Job Summary

  • We are seeking a customer-focused professional to deliver a seamless, end-to-end service experience for UPS Account Executives and our preferred account holders.
  • This role is responsible for resolving service-related issues, managing tracing and claims inquiries, processing refunds, and handling service recovery.
  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Matching Summary

We are seeking a customer-focused professional to deliver a seamless, end-to-end service experience for UPS Account Executives and our preferred account holders.

Skills & Requirements

Must-have

  • Customer-focused professional
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities

Nice-to-have

  • PCA Trained
  • Ability to build strong relationships
  • Proactive follow-ups

Key Requirements

  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter