Patient Services Representative - Front Desk - Mason, Oh

Tdg

Mason, OH, United States
On-site
Patient registration and scheduling
Clinical call coordination and triage
Microsoft office proficiency
Tdg is seeking a Patient Services Representative for their front desk in Mason, OH, to ensure smooth patient care through effective registration, appointment scheduling, and clinical call coordination. The ideal candidate should possess strong customer service skills and be detail-oriented, contributing to operational efficiency and patient satisfaction

Job Summary

  • This role ensures seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple facilities.
  • The candidate will accurately triage clinical calls and support patients in completing required forms to ensure operational efficiency.
  • Success in this position requires meeting productivity benchmarks while maintaining a thorough understanding of billing processes and medical services.

Matching Summary

Match Score: 75

Tdg is seeking a Patient Services Representative for their front desk in Mason, OH, to ensure smooth patient care through effective registration, appointment scheduling, and clinical call coordination. The ideal candidate should possess strong customer service skills and be detail-oriented, contributing to operational efficiency and patient satisfaction.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Clinical call coordination and triage
  • Microsoft Office proficiency
  • Multiple computer system navigation
  • Collecting patient payments

Nice-to-have

  • Warm professional patient engagement
  • Detail-oriented documentation assistance
  • Proactive issue escalation skills
  • Reliable attendance and punctuality
  • Clean organized work environment maintenance

Key Requirements

  • High school diploma or equivalent
  • 0-1 years customer service experience
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

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