Senior Hr Specialist

Western Union

Hybrid
Hr shared services experience
Spanish labor law knowledge
Iberian region hr practices
Resolve a wide range of employee queries in line with defined service level agreements (SLAs) and take full ownership of assigned countries, focusing on the Iberia Region

Job Summary

  • Resolve a wide range of employee queries in line with defined service level agreements (SLAs) and take full ownership of assigned countries, focusing on the Iberia Region.
  • Prepare payroll inputs for assigned countries, ensuring high accuracy and compliance with time-sensitive deadlines, and administer country-specific HR programs and processes.
  • The company is passionate about honoring employee identity and fostering a feeling of belonging, committed to providing an inclusive culture that celebrates unique backgrounds and perspectives.

Matching Summary

Resolve a wide range of employee queries in line with defined service level agreements (SLAs) and take full ownership of assigned countries, focusing on the Iberia Region.

Skills & Requirements

Must-have

  • HR shared services experience
  • Spanish labor law knowledge
  • Iberian region HR practices
  • HR ticketing system
  • Workday HR system experience
  • Fluency in Spanish and English

Nice-to-have

  • Proactive and confident
  • Trusted advisors to employees
  • Passion for continuous improvement
  • Knowledge of other European jurisdictions
  • Knowledge of Portuguese
  • Experience with time tracking systems

Key Requirements

  • Minimum of 2 years HR shared services experience
  • Bachelor’s degree
  • Proven experience handling employee escalations
  • Strong process documentation skills
  • Ability to manage multiple priorities
  • Spanish language essential

Work Rights

Not specified

Tailored Resume

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