Field Technical Specialist

Servco Pacific Inc

Base: $64,200.00 - $97,640.00 py; bonus/equity: no...
Not specified
Master technician ase certification
State mechanic's license
Minimum five years dealership experience
Servco Pacific Inc is seeking a Field Technical Specialist with a strong automotive background to support Toyota and Lexus dealer service teams. The ideal candidate will have extensive experience as an Auto Technician, along with excellent communication and problem-solving skills. The role emphasizes customer satisfaction and effective training to improve dealer performance

Job Summary

  • The Field Technical Specialist will provide skilled consulting and hands-on diagnostics to Toyota and Lexus dealer service teams to improve customer satisfaction.
  • This role is responsible for administering the 'Fix It Right the First Time' process to reduce unnecessary buy backs and avoid Lemon Law cases.
  • Servco Pacific Inc is a collective of over 2,000 individuals guided by Core Values of Respect, Service, Teamwork, and Innovation.

Matching Summary

Match Score: 85

Servco Pacific Inc is seeking a Field Technical Specialist with a strong automotive background to support Toyota and Lexus dealer service teams. The ideal candidate will have extensive experience as an Auto Technician, along with excellent communication and problem-solving skills. The role emphasizes customer satisfaction and effective training to improve dealer performance.

Salary

Base: $64,200.00 - $97,640.00 per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Master Technician ASE Certification
  • State Mechanic's License
  • Minimum five years dealership experience
  • Valid driver's license and clean driving record
  • Strong verbal and written communication skills

Nice-to-have

  • Automotive distributor field operations experience
  • Dealership management work experience in parts or service
  • Manufacturer Automotive Technical Training Certification
  • Ability to type a minimum of 20 wpm
  • Methodical analytical problem solver

Key Requirements

  • Associate Degree in Auto Technology or equivalent work experience
  • Master Technician ASE Certification
  • State Mechanic's License
  • Minimum five years of dealership Master Auto Technician work experience
  • Advance automotive diagnostic skills

Work Rights

Not specified

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