1 Year Live Chat Customer Service - Insurance | Up to $3800 #NKA

RECRUIT EXPRESS PTE LTD

Eunos, Singapore
Base: up to $3,800; bonus: 1 month bonus; benefits...
Live chat and phone support experience
Crm system data entry skills
First touchpoint resolution capability
The role involves attending to customer enquiries via phone calls and live chats in a professional manner

Job Summary

  • The role involves attending to customer enquiries via phone calls and live chats in a professional manner.
  • Employees are responsible for resolving complaints at the first touchpoint and updating accurate information in the CRM system.
  • The position offers a salary of up to $3800 plus a one-month bonus for a 12-month contract duration.

Matching Summary

Match Score: 75

The role involves attending to customer enquiries via phone calls and live chats in a professional manner.

Salary

Base: Up to $3800; Bonus: 1 month bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Live chat and phone support experience
  • CRM system data entry skills
  • First touchpoint resolution capability

Nice-to-have

  • Ability to handle operational exigencies
  • Experience with appeals assessment
  • Ad-hoc project assistance willingness

Key Requirements

  • Minimum Diploma or degree required
  • Relevant industry experience needed

Work Rights

Not specified

Tailored Resume

Cover Letter