Client Support Manager

Onbe

Buffalo Grove, United States
$77,200 to $89,250; bonus eligible; medical, denta...
Hybrid (2 days onsite)
Strategic client relationships
Program health management
Client advocacy
Onbe is seeking a Client Support Manager to build strategic client relationships and manage program health for a portfolio of clients. The role requires strong communication skills and a deep understanding of client needs, while fostering collaboration across teams. This position is hybrid, requiring two days of on-site work each week

Job Summary

  • The Client Support Manager is responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients, gaining an intimate understanding of their programs, competitive landscape, and business goals.
  • Responsibilities include serving as a subject matter expert to defend revenue and support account growth, reviewing key reports and metrics, conducting client presentations, and ensuring first-order health for new clients.
  • The role offers a base salary range of $77,200 to $89,250 with bonus eligibility, and competitive benefits including medical, dental, vision, 401(k) matching, and unlimited PTO.

Matching Summary

Match Score: 85

Onbe is seeking a Client Support Manager to build strategic client relationships and manage program health for a portfolio of clients. The role requires strong communication skills and a deep understanding of client needs, while fostering collaboration across teams. This position is hybrid, requiring two days of on-site work each week.

Salary

$77,200 to $89,250; Bonus eligible; Medical, dental, vision, wellness, 401(k) matching, unlimited PTO, generous parental leave

Skills & Requirements

Must-have

  • Strategic client relationships
  • Program health management
  • Client advocacy
  • Revenue defense
  • Cross-functional collaboration

Nice-to-have

  • Innovation and insight
  • Global marketplace understanding
  • Mentoring and coaching
  • Internal development projects

Key Requirements

  • Minimum 3+ years industry experience
  • Experience building & managing client relationships
  • Excellent communication skills
  • Excellent relationship-building skills

Work Rights

Not specified

Tailored Resume

Cover Letter