Customer Banking Specialist - Balwyn

CBA New Digital Businesses Pty

Balwyn, VIC, Australia
On-site
Exceptional customer service
Financial services experience
Clear articulation of financial terms
The Commonwealth Bank of Australia (CBA) is seeking a Customer Banking Specialist for their Balwyn branch, responsible for delivering exceptional customer service and support for banking needs. The role involves engaging with customers, assisting with account inquiries, and promoting financial products, all while working predetermined hours

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Balwyn Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • We’re interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia (CBA) is seeking a Customer Banking Specialist for their Balwyn branch, responsible for delivering exceptional customer service and support for banking needs. The role involves engaging with customers, assisting with account inquiries, and promoting financial products, all while working predetermined hours.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial services experience
  • Clear articulation of financial terms
  • Problem-solving skills
  • Integrity and customer focus

Nice-to-have

  • Retail or hospitality experience
  • Commercial and driven retail environment
  • Interest in financial well-being

Key Requirements

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to work in a busy retail environment
  • Genuine interest in building a career with CommBank

Work Rights

Not specified

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