Patient Service Representative Monday - Friday 0600 - 1430
Advocate Health
Base: $20.40 - $30.60 ph; bonus/equity: not specif...
Electronic health record creation
Insurance verification and eligibility tools
Patient demographic and insurance data collection
This role creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records
Job Summary
This role creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, benefits, retirement plans, and career development programs to support employees.
Advocate Health is a leading nonprofit integrated health system serving nearly 6 million patients with expertise in multiple specialties and committed to equitable care and community benefits.
Matching Summary
This role creates the initial electronic health record that serves as the foundation of the patient medical record utilized by the healthcare team and ensures patient safety by preventing duplicate records.
Salary
Base: $20.40 - $30.60 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, dental, vision, retirement, and paid time off
Skills & Requirements
Must-have
Electronic health record creation
Insurance verification and eligibility tools
Patient demographic and insurance data collection
Customer service in healthcare setting
HIPAA compliance and confidentiality
Cash payment handling and security
Use of EPIC electronic medical record system
Nice-to-have
Problem-solving and independent judgment
Strong communication and interpersonal skills
Knowledge of Medicare and government regulations
Ability to multitask in fast-paced environment
Experience with Microsoft Office and internet tools
Service recovery skills
Organizational skills
Key Requirements
High School Graduate
No licensure or certification required
Preferred experience with insurance verification tools and EPIC
Ability to handle confidential patient information
CPR certification may be required depending on location