Service Sales Officer

KONE Croatia

Unknown, Unknown, Croatia
Not specified; not specified; not specified
**
Proactive telesales experience
Contract renegotiation skills
Crm data management
** KONE Croatia is seeking a Service Sales Officer to engage in telesales, focusing on proactive relationship-building with core customers and handling maintenance contract conversions. The role involves creating sales opportunities, managing customer satisfaction, and supporting the sales team through lead qualification and data management. **

Job Summary

  • The role involves proactive telesales to create opportunities and manage relationships with core customers for maintenance contracts and digital services.
  • Responsibilities include negotiating expiring contracts, preventing cancellations, and supporting the sales team by qualifying leads and scheduling visits.
  • KONE fosters an innovative and collaborative culture that values employee engagement, sustainability, and ethical business practices.

Matching Summary

Match Score: 75

** KONE Croatia is seeking a Service Sales Officer to engage in telesales, focusing on proactive relationship-building with core customers and handling maintenance contract conversions. The role involves creating sales opportunities, managing customer satisfaction, and supporting the sales team through lead qualification and data management. **

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Proactive telesales experience
  • Contract renegotiation skills
  • CRM data management
  • Customer complaint resolution
  • Sales plan execution

Nice-to-have

  • Collaborative working culture
  • Market competitor analysis
  • Digital services knowledge
  • Ethical business practices
  • Cross-selling capabilities

Key Requirements

  • Experience in telesales or inside sales
  • Ability to work with CRM systems
  • Strong negotiation and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter