Product Sppt Tech Advisor 1

IQVIA UK

Taguig City, Philippines
Monitoring inbound and outbound files
Gather and validate information
Respond to related queries
Under close guidance or supervision, responsible for monitoring data, perform release operations and escalate to supervisor

Job Summary

  • Under close guidance or supervision, responsible for monitoring data, perform release operations and escalate to supervisor.
  • Perform scheduled maintenance/release duties for US production and daily monitoring of inbound and outbound files.
  • Respond to related queries, work on client specific projects, and maintain work allocations sheets.

Matching Summary

Under close guidance or supervision, responsible for monitoring data, perform release operations and escalate to supervisor.

Skills & Requirements

Must-have

  • monitoring inbound and outbound files
  • gather and validate information
  • respond to related queries
  • work on client specific projects
  • maintain work allocations sheets
  • work under time constraints

Nice-to-have

  • strong interpersonal skills
  • strong customer focus
  • excellent analytical skills
  • problem-solving skills

Key Requirements

  • Bachelor’s degree in any science and technology field
  • Proficient in Microsoft office application
  • Ability to work under minimum supervision
  • Willing to work the night shift

Work Rights

Not specified

Tailored Resume

Cover Letter