Senior Airfreight Customer Service [Changi | 5.25days | up to $4500] - LCYL
THE SUPREME HR ADVISORY PTE. LTD.
Singapore, SG
Base: $3,200 - $4,500; bonus/equity: not specified...
Hybrid (5.25 days, with some saturdays after probation)
5-10 years airfreight experience
End-to-end quotation handling
Airline and vendor coordination
The Senior Airfreight Customer Service position at The Supreme HR Advisory Pte. Ltd. in Singapore seeks an experienced professional with a strong background in airfreight operations and customer service. The role encompasses managing key customer accounts, providing market insights, and ensuring smooth shipment execution
Job Summary
Act as the main point of contact for key customers on airfreight inquiries and handle end-to-end quotations.
Liaise with airlines, co-loaders, and vendors to secure competitive rates and space while driving conversion to bookings.
Coordinate with operations, warehouse, and accounts teams to ensure smooth shipment execution and proactive exception management.
Matching Summary
Match Score: 85
The Senior Airfreight Customer Service position at The Supreme HR Advisory Pte. Ltd. in Singapore seeks an experienced professional with a strong background in airfreight operations and customer service. The role encompasses managing key customer accounts, providing market insights, and ensuring smooth shipment execution.
Salary
Base: $3,200 - $4,500; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
5-10 years airfreight experience
End-to-end quotation handling
Airline and vendor coordination
Key account management
Shipment progress monitoring
Nice-to-have
Market insights and trends analysis
Business development support
Mentoring junior team members
System proficiency in Shipthis
Key Requirements
5 to 10 years experience in airfreight or freight forwarding
Strong knowledge of Singapore Customs permits (XO, OD)
Proven experience handling key accounts and freehand customers