Parts Advisor

GENUINE PARTS COMPANY

Congleton, United Kingdom
Taking orders over the telephone
Upselling to increase invoice value
Building long-term customer rapport
As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base

Job Summary

  • As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.
  • NAPA Auto Parts - Commercial is a leading provider of premium parts, tools, and equipment catering specifically to commercial vehicle (CV) mechanics and repair professionals.
  • In return we offer: An opportunity to join a global brand and market leader.

Matching Summary

As Parts Advisor you will be involved in all areas of the branch and its operation however your focus will be maintaining and expanding the local customer base.

Skills & Requirements

Must-have

  • taking orders over the telephone
  • upselling to increase invoice value
  • building long-term customer rapport
  • ordering and sending the right parts

Nice-to-have

  • pro-active and enthusiastic
  • demonstrate empathy towards customers
  • professional communication skills

Key Requirements

  • Punctual, organised, and efficient

Work Rights

Not specified

Tailored Resume

Cover Letter