Client Services Officer

ALS

Canberra, Australia
Onsite
Manage day-to-day workflow
Proactive oversight
Effective communication with clients
In this role, you will manage the day-to-day workflow for our clients, including close monitoring, proactive oversight, and effective communication with both internal teams and clients

Job Summary

  • In this role, you will manage the day-to-day workflow for our clients, including close monitoring, proactive oversight, and effective communication with both internal teams and clients.
  • The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
  • At ALS, you’ll be supported to develop new skills and reach your full potential.

Matching Summary

In this role, you will manage the day-to-day workflow for our clients, including close monitoring, proactive oversight, and effective communication with both internal teams and clients.

Skills & Requirements

Must-have

  • Manage day-to-day workflow
  • Proactive oversight
  • Effective communication with clients
  • Manage general inbox
  • Resolve client queries
  • Prepare and follow up quotes

Nice-to-have

  • Dream big
  • Harnessing scientific testing
  • Data-driven insights
  • Diverse and dedicated community
  • Inclusive work environment

Key Requirements

  • Science or Technical ability advantageous
  • Adapt and prioritize daily workload
  • Strong customer service focus
  • Excellent verbal and written communication
  • Good planning and organization skills
  • Demonstrated judgement and problem-solving
  • Citizen or Permanent Resident or valid working visa

Work Rights

Citizen or Permanent Resident or valid working visa

Tailored Resume

Cover Letter