The purpose of this role is to support underwriters by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines
Job Summary
The purpose of this role is to support underwriters by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.
Responsibilities include providing recommendations on business improvement, maintaining product and system knowledge, ensuring compliance with QBE policies, and resolving escalated complaints promptly.
The role involves assisting with new submission reviews, buyer research, and underwriting model completion to minimize risk and contribute to business growth, as well as preparing binder and policy documents.
Matching Summary
The purpose of this role is to support underwriters by providing technical expertise in reviewing and processing insurance applications, renewals, and endorsements to ensure compliance with company underwriting policies and guidelines.
Skills & Requirements
Must-have
Reviewing and processing insurance applications
Ensure compliance with company policies
Monitor pending items from brokers
Assist with new submission reviews
Track new and pending claims status
Nice-to-have
Business improvement recommendations
Maintain product and system knowledge
Resolve escalated complaints promptly
Good working relationship with stakeholders
Experience in BPO industry
Key Requirements
Tertiary Degree or equivalent education/experience
Some relevant work experience
Experience in BPO industry with shifting schedules