D04 Harbourfront,Telok Blangah, Sentosa Island, 8 SENTOSA GATEWAY RESORTS WORLD SENTOSA 098269
Sgd 4,500 - 6,750 / monthly pm
On-site
Market research
Large datasets
Microsoft excel
The position of Customer Insights - Senior Executive at Resorts World at Sentosa requires an individual to lead the analysis of guest behavior, market research, and provide actionable insights to enhance customer experience and support commercial strategies. The ideal candidate should possess a strong analytical background with experience in customer insights and familiarity with the hospitality or tourism sectors
Job Summary
Segment customers by demographics, psychographics, behavior, and value to inform targeting, personalization, and commercial strategies
Translate complex data into clear, actionable insights that influence sales, marketing, pricing, and customer experience initiatives
Monitor and report on guest satisfaction, NPS, and feedback trends, identifying drivers of performance and areas for improvement
Matching Summary
Match Score: 85
The position of Customer Insights - Senior Executive at Resorts World at Sentosa requires an individual to lead the analysis of guest behavior, market research, and provide actionable insights to enhance customer experience and support commercial strategies. The ideal candidate should possess a strong analytical background with experience in customer insights and familiarity with the hospitality or tourism sectors.