The Customer Success Manager acts as the primary liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products
Job Summary
The Customer Success Manager acts as the primary liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products.
This role requires developing success plans that outline critical success factors, metrics, and recommendations while prioritizing the resolution of raised customer concerns.
Candidates must possess strong executive-level communication skills to chair meetings, host webinars, and collaborate across Sales, Services, and Product Management functions.
Matching Summary
The Customer Success Manager acts as the primary liaison between Professional Services, Production Services, and customers to ensure maximum value from Workday products.