Universal Banker - Madison, Ct

M&T Bank

Madison, CT, United States
Base: $20.55 - $34.25 hourly (usd); bonus/equity: ...
Retail sales experience
Customer service skills
Ability to handle difficult conversations
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.
  • It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking.
  • The successful candidate will contribute to the retention and expansion of all Consumer and Business Banking relationships.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner.

Salary

Base: $20.55 - $34.25 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Retail sales experience
  • Customer service skills
  • Ability to handle difficult conversations

Nice-to-have

  • Bilingual based on branch needs
  • Empathy and customer centricity
  • Digital fluency

Key Requirements

  • High school diploma or equivalent
  • Minimum of 1 year customer service experience
  • Proven time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter