Customer Service Rep, Full-time - Holy Cross Urgent Care

Holy Cross Health

Fort Lauderdale, Florida, USA
Patient-focused services
Routine clerical duties
Maintain patient records
The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below

Job Summary

  • The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below.
  • Holy Cross Health named Forbes America's Best Employer for Healthcare Professionals!
  • We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.

Matching Summary

The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patient’s customer services encounter are met, regardless of age or gender, on a continuing basis by performing the duties outlined below.

Skills & Requirements

Must-have

  • patient-focused services
  • routine clerical duties
  • maintain patient records
  • verify patient information
  • receive incoming telephone calls
  • collect insurance and identification

Nice-to-have

  • compassionate healing presence
  • spirit of the Gospel
  • person-centered care
  • continuous learners

Key Requirements

  • High School diploma or equivalent
  • Ability to read technical procedures
  • Effective communication skills
  • Ability to solve practical problems
  • Knowledge of EMR systems
  • DocuTap, Excel, and MS Word skills

Work Rights

Not specified

Tailored Resume

Cover Letter