Senior It Crm Product Owner, Us Biopharma

AstraZeneca

Wilmington, DE, US
Not specified
Salesforce life science cloud expertise
Omnichannel orchestration strategy
Restful api and event-driven architecture
AstraZeneca is seeking a Senior CRM Product Owner to lead the digital transformation of their U.S. BioPharma customer engagement ecosystem, focusing on the activation of Salesforce Life Science Cloud and other integrations. The ideal candidate will have extensive experience in CRM, stakeholder management, and omnichannel marketing, along with a strong technical background in integration design and data management

Job Summary

  • This role leads the digital transformation of the U.S. BioPharma customer engagement ecosystem by activating the Salesforce Life Science Cloud suite.
  • The successful candidate will design AI-driven omnichannel strategies to deliver real-time insights and personalized journeys for healthcare providers.
  • You will serve as a technical liaison between global product teams and local execution, ensuring solutions meet unique U.S. regulatory demands.

Matching Summary

Match Score: 85

AstraZeneca is seeking a Senior CRM Product Owner to lead the digital transformation of their U.S. BioPharma customer engagement ecosystem, focusing on the activation of Salesforce Life Science Cloud and other integrations. The ideal candidate will have extensive experience in CRM, stakeholder management, and omnichannel marketing, along with a strong technical background in integration design and data management.

Skills & Requirements

Must-have

  • Salesforce Life Science Cloud expertise
  • Omnichannel orchestration strategy
  • RESTful API and Event-Driven Architecture
  • Data Cloud and Marketing Cloud management
  • Agile squad leadership and DevSecOps
  • U.S. BioPharma regulatory knowledge

Nice-to-have

  • Salesforce Agentforce and autonomous agents
  • LLM and RAG implementation experience
  • AWS or Azure serverless computing skills
  • Managed Services vendor management
  • Snowflake data warehousing proficiency

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • 7+ years of CRM or Customer Engagement experience
  • Proven ability to influence senior stakeholders

Work Rights

Not specified

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