Senior Success Guide-data360-fy27-q1-2

Salesforce UK

Fully remote
4-6 years customer-facing technology experience
Data cloud and ai expertise
Fluent english speaker
Salesforce UK is seeking a Senior Success Guide for its Data Cloud and Agentforce products, aimed at enhancing customer success through advanced data analytics and AI solutions. The ideal candidate will have a strong customer-facing background in technology, particularly with Data 360 and AI expertise, and will play a critical role in driving product adoption and customer satisfaction

Job Summary

  • The Senior Success Guide plays a critical role in helping customers realize value and accelerate adoption of Data Cloud and Agentforce platforms.
  • This role blends technical expertise and business acumen to deeply coach customers on best practices and product capabilities across both products.
  • Salesforce is dedicated to fostering a diverse and inclusive workplace where individuals from all backgrounds are welcomed and valued.

Matching Summary

Match Score: 85

Salesforce UK is seeking a Senior Success Guide for its Data Cloud and Agentforce products, aimed at enhancing customer success through advanced data analytics and AI solutions. The ideal candidate will have a strong customer-facing background in technology, particularly with Data 360 and AI expertise, and will play a critical role in driving product adoption and customer satisfaction.

Skills & Requirements

Must-have

  • 4-6 years customer-facing technology experience
  • Data Cloud and AI expertise
  • Fluent English speaker

Nice-to-have

  • Proactive self-starter attitude
  • Thought leadership and mentoring
  • Cross-functional global collaboration

Key Requirements

  • Bachelor's Degree required
  • 4-6 years experience in customer-facing tech role

Work Rights

Not specified

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