Competitive base compensation; 401k match availabl...
On-site
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
VEG is dedicated to transforming the emergency veterinary experience by prioritizing both people and pets through immersive, customer-focused care
Job Summary
VEG is dedicated to transforming the emergency veterinary experience by prioritizing both people and pets through immersive, customer-focused care.
The role requires greeting every customer with warmth and urgency while accurately routing urgent medical calls to doctors immediately.
Employees receive comprehensive benefits including competitive compensation, unlimited ER CE, travel stipends up to $2,500 per year, and paid parental leave.
Matching Summary
VEG is dedicated to transforming the emergency veterinary experience by prioritizing both people and pets through immersive, customer-focused care.
Salary
Competitive base compensation; 401K match available; Equity eligibility after one year; Travel stipend up to $2,500/year
Skills & Requirements
Must-have
2+ years customer service experience
Advanced practice management software knowledge
Ability to work nights weekends holidays
Comfortable with noisy environments and odors
Strong multitasking in high stakes chaos
Nice-to-have
High emotional intelligence and empathy
Creative problem solving for customer needs
Humility and team-focused mindset
Curious nature seeking continuous learning
Experience with end-of-life decision guidance
Key Requirements
2+ years of customer service experience
Availability for rotating night, weekend, and holiday shifts
Willingness to work in noisy environment with strong odors