Job Summary

• This position serves as subject matter expert for Post Market Surveillance complaint handling process for all US products.
• The role involves managing customer escalations, performing live calls, and determining reportability of complaints.
• Baxter offers comprehensive compensation and benefits packages including medical, dental, life insurance, 401(k) with company match, and paid time off.

Matching Summary

Salary

Base: $88,000 - $121,000 annually; Bonus/Equity: discretionary bonuses; Benefits: medical and dental coverage that start on day one, insurance coverage for basic life, accident, short-term and long-term disability, business travel accident insurance, ESPP, 401(k) Retirement Savings Plan, Flexible Spending Accounts, educational assistance programs, paid holidays, paid time off ranging from 20 to 35 days, family and medical leaves of absence, paid parental leave, commuting benefits, Employee Discount Program, Employee Assistance Program, childcare benefits

Skills & Requirements

Key Requirements

• Bachelor’s degree or clinical certification or 5 years medical products industry experience
• 2-5 years relevant work experience
• Strong knowledge of FDA regulations
• Ability to prioritize multiple tasks
• Strong problem solving, critical thinking and analytical skills

Work Rights