This role is responsible for the implementation of a coordinated hearing process to provide customers with an efficient and effective forum by which to dispute their ticket
Job Summary
This role is responsible for the implementation of a coordinated hearing process to provide customers with an efficient and effective forum by which to dispute their ticket.
You will be accountable for ensuring that court/hearing documents and tickets are processed and filed in compliance with legislated timelines.
The position involves handling financial transactions relating to fine payments and refunds in accordance with policies and procedures.
Matching Summary
This role is responsible for the implementation of a coordinated hearing process to provide customers with an efficient and effective forum by which to dispute their ticket.
Skills & Requirements
Must-have
Assess ticket dispute submissions
Conduct follow-up communication
Manage competing priorities and deadlines
Process and file court/hearing documents
Schedule hearings and administer files
Respond to customer inquiries professionally
Handle financial transactions accurately
Nice-to-have
Collaborative team environment
In-person co-creation
Relationship building
Hands-on partnership with leaders
Key Requirements
Diploma in Courts/Tribunals, Legal Assistant/Law Clears, Paralegal Studies, or equivalent
Demonstrated experience in a Legal field, law firm or court office