Bi Support Lead

Dentsu B2B APAC

Bangalore, India
Bi tools and data management systems
Power bi, tableau, sql server
Data quality and integration
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability

Job Summary

  • The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.
  • Lead and mentor a team of BI and data support analysts, fostering a collaborative and high-performing support environment.
  • Collaborate with BI developers, data engineers, and other technical teams to escalate and resolve complex issues.

Matching Summary

The purpose of this role is to support and maintain the application platforms to ensure that they are reliable, scalable, maintainable and high availability.

Skills & Requirements

Must-have

  • BI tools and data management systems
  • Power BI, Tableau, SQL Server
  • Data quality and integration
  • Report generation and system performance
  • Incident management using ticketing system

Nice-to-have

  • Foster collaborative support environment
  • Promote effective BI solutions usage
  • Continuous improvement of support processes
  • Enhance user experience

Key Requirements

  • Team leadership experience
  • Technical support experience
  • Issue resolution experience
  • User assistance experience
  • Data validation experience
  • Documentation experience
  • Collaboration experience

Work Rights

Not specified

Tailored Resume

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