The Data Center Break/Fix Technician II is a mid-level technical role focused on diagnosing, troubleshooting, and resolving hardware-related issues in a mission-critical data center environment
Job Summary
The Data Center Break/Fix Technician II is a mid-level technical role focused on diagnosing, troubleshooting, and resolving hardware-related issues in a mission-critical data center environment.
Your day-to-day tasks will include performing break/fix support for server, storage, and network equipment, responding to incident tickets, and interfacing with OEM vendors.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions and paid parental leave.
Matching Summary
The Data Center Break/Fix Technician II is a mid-level technical role focused on diagnosing, troubleshooting, and resolving hardware-related issues in a mission-critical data center environment.
Skills & Requirements
Must-have
Break/fix support for hardware
Troubleshoot server, storage, network
Structured cabling installation and repair
Work within SLA timeframes
Data center change management processes
Nice-to-have
Mentoring junior technicians
Root cause analysis reporting
Vendor support process familiarity
Data center lifecycle management
Key Requirements
2-3 years data center or IT hardware experience
High school diploma or equivalent
Associate degree in IT or related field (preferred)
CompTIA A+, Network+ certifications (preferred)
Authorized to work in the United States without sponsorship