Senior Credit Controller

WPP

Mumbai, India
On-site
Manage allocated client portfolio
Contact clients regarding debts owed
Resolve client queries and problems
Manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team, utilizing credit management software, email, and telephone to contact clients regarding debts owed and ensure payment to contracted terms of outstanding invoices

Job Summary

  • Manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team, utilizing credit management software, email, and telephone to contact clients regarding debts owed and ensure payment to contracted terms of outstanding invoices.
  • Resolve all queries and or problems for Clients, including copy invoices, proof of delivery, and credit notes, and liaise internally to progress any queries being handled in other departments or by operating companies.
  • WPP is committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.

Matching Summary

Manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team, utilizing credit management software, email, and telephone to contact clients regarding debts owed and ensure payment to contracted terms of outstanding invoices.

Skills & Requirements

Must-have

  • manage allocated client portfolio
  • contact clients regarding debts owed
  • resolve client queries and problems
  • reconcile client accounts/ledger
  • participate in cash planning and forecasting
  • review daily bank statements
  • record and bank cheques daily

Nice-to-have

  • client focused
  • strong communicator
  • resilient and determined
  • self-motivated
  • team oriented
  • flexible attitude
  • creativity, collaboration, and connection

Key Requirements

  • 6-12 years Credit Collections experience
  • Graduate degree
  • Proficiency in Excel and Word
  • Fluency in English
  • Collection exposure to international clients

Work Rights

Not specified

Tailored Resume

Cover Letter