Financial Services Representative -alo

Nationwide Mutual Insurance Company

Grandview Heights, OH, US
Base: $46,345.00-$75,500.00 national range; expect...
Hybrid
Attention to detail and strong time management
Ability to navigate multiple applications screens
Customer service orientation and follow-through
This role supports Nationwide's Life Billing & Payments Processing team within Annuity Life Operations (ALO) by delivering extraordinary care to customers

Job Summary

  • This role supports Nationwide's Life Billing & Payments Processing team within Annuity Life Operations (ALO) by delivering extraordinary care to customers.
  • The position requires processing business requests according to government regulations, contract provisions, and internal procedures while maintaining high standards of professional conduct.
  • Benefits include medical/dental/vision coverage, a company-paid pension plan, 401(k) with company match, and a minimum of 18 days paid time off annually.

Matching Summary

This role supports Nationwide's Life Billing & Payments Processing team within Annuity Life Operations (ALO) by delivering extraordinary care to customers.

Salary

Base: $46,345.00-$75,500.00 national range; Expected starting: $46,345.00 - $60,800.00; Benefits: Medical/dental/vision, 401(k) match, pension plan, PTO

Skills & Requirements

Must-have

  • Attention to detail and strong time management
  • Ability to navigate multiple applications screens
  • Customer service orientation and follow-through
  • Continuous-improvement mindset and problem-solving
  • Reside within 35-mile radius of Grandview Heights

Nice-to-have

  • Natural curiosity and passion for helping people
  • Experience building new business relationships
  • Knowledge of lean methodology integration
  • Understanding of insurance or securities licensing needs

Key Requirements

  • One to three years of product-related customer service experience preferred
  • FINRA Series 6 license preferred or required based on assignment
  • High school studies; undergraduate studies desirable
  • Must not require employer-sponsored work authorization
  • Acquire required federal/state licenses within designated time period

Work Rights

Not specified

Tailored Resume

Cover Letter