Customer Service Call Center Representative

Search Optics LLC

Tigard, OR, United States
$20ph
Hybrid
Handling inbound service calls
Accurate data capture
Customer account monitoring
Search Optics LLC is looking for a Customer Service Call Center Representative for Driveway Finance Corporation, based in Tigard, OR. The role involves handling inbound customer calls, providing excellent service, and maintaining accurate account information, with a focus on customer satisfaction

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Handle inbound from customers in a Call Center environment while delivering quality service and monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
  • We offer best in class industry benefits including Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Search Optics LLC is looking for a Customer Service Call Center Representative for Driveway Finance Corporation, based in Tigard, OR. The role involves handling inbound customer calls, providing excellent service, and maintaining accurate account information, with a focus on customer satisfaction.

Salary

$20/hour

Skills & Requirements

Must-have

  • handling inbound service calls
  • accurate data capture
  • customer account monitoring
  • customer account information maintenance
  • excellent communication skills

Nice-to-have

  • Spanish language proficiency
  • adapt to change
  • focuses on results
  • desires to keep learning

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Ability to provide courteous, knowledgeable, and professional customer service
  • Strong attention to detail
  • Sense of urgency
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter