Support Engineer, In Amazon Pay

Amazon

Ts, IN, United States
**
Generative ai and agentic systems expertise
Technical product and operational issue investigation
End-to-end new category onboarding
** Amazon is seeking a Support Engineer for their Amazon Pay team, focused on leading the development and enhancement of onboarding processes while leveraging expertise in Generative AI. The role requires strong analytical and technical skills, along with the ability to collaborate across teams and improve operational documentation. **

Job Summary

  • Lead the end-to-end development of new category or biller onboarding, development, testing, launch, and continuous improvement.
  • Possess expertise in Generative AI and Agentic systems and concepts, with the ability to integrate these technologies into daily workflows.
  • Demonstrate strong leadership by guiding team members through root cause analysis and problem resolution.

Matching Summary

Match Score: 75

** Amazon is seeking a Support Engineer for their Amazon Pay team, focused on leading the development and enhancement of onboarding processes while leveraging expertise in Generative AI. The role requires strong analytical and technical skills, along with the ability to collaborate across teams and improve operational documentation. **

Skills & Requirements

Must-have

  • Generative AI and Agentic systems expertise
  • Technical product and operational issue investigation
  • End-to-end new category onboarding
  • Subject matter expert in focus areas
  • Design, develop, test, launch software products

Nice-to-have

  • Collaborative team player
  • Proactive partnership with Technology teams
  • Continuous improvement mindset
  • Enhance documentation and identify gaps

Key Requirements

  • Technical guidance and root cause analysis
  • Ownership of documentation improvement

Work Rights

Not specified

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