Customer Onboarding Manager

HqO

Boston, MA, United States
Base: $100,000 - $143,000; bonus/equity: eligible ...
On-site
Customer onboarding management
Project management between stakeholders
Cross-functional collaboration
HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences

Job Summary

  • HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences.
  • You will own and drive the process of getting a customer from purchase to launch, working closely with customers daily to deliver value and ensure a good experience.
  • HqO offers comprehensive medical, dental, and vision plans, fully paid parental leave, pre-tax commuter benefits, professional development tools, and an In-Office First Culture with unlimited time off.

Matching Summary

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences.

Salary

Base: $100,000 - $143,000; Bonus/Equity: Eligible for bonus and equity; Benefits: Comprehensive medical, dental, vision, paid parental leave, commuter benefits, professional development

Skills & Requirements

Must-have

  • Customer onboarding management
  • Project management between stakeholders
  • Cross-functional collaboration
  • Technical and business acumen
  • Enterprise customer management
  • Fast-paced technology environment
  • Customer experience focus

Nice-to-have

  • Passion for technology
  • Empathy for customers
  • Strong written and verbal communication
  • Problem solving skills
  • Self-motivated and driven
  • Quick learner
  • Team player in startup culture

Key Requirements

  • 5+ years managing enterprise customers
  • SaaS project management experience preferred
  • Commercial real estate experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter