Manager I Customer Care

Elevance Health

Multiple Locations
Hybrid
Leadership experience in customer service
Oversight of customer service staff
Establishing departmental policies
The Manager I Customer Care is responsible for providing oversight for customer service staff

Job Summary

  • The Manager I Customer Care is responsible for providing oversight for customer service staff.
  • This role combines structured office engagement with the autonomy of virtual work.
  • Elevance Health is dedicated to improving lives and communities while making healthcare simpler.

Matching Summary

The Manager I Customer Care is responsible for providing oversight for customer service staff.

Skills & Requirements

Must-have

  • Leadership experience in customer service
  • Oversight of customer service staff
  • Establishing departmental policies

Nice-to-have

  • Experience managing remote teams
  • Strong communication and problem-solving skills
  • Analytical skills

Key Requirements

  • BA/BS degree required
  • Minimum 1 year leadership experience
  • Minimum 5 years customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter