Contact Center Representative

Amplifon

Auckland, New Zealand
Base: incremental pyy increase after 6 months base...
Onsite
Answering initial inquiries
Following up on leads
Scheduling appointments
Amplifon is seeking a Contact Center Representative in Auckland, New Zealand, to serve as the initial point of contact for clients seeking hearing health services. The role focuses on customer service, managing inquiries, and scheduling appointments, with opportunities for career growth and attractive benefits

Job Summary

  • As a Contact Centre Representative, you'll be the friendly first point of contact for our clients.
  • We offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.
  • Incremental pay increase after 6 months based on performance.

Matching Summary

Match Score: 85

Amplifon is seeking a Contact Center Representative in Auckland, New Zealand, to serve as the initial point of contact for clients seeking hearing health services. The role focuses on customer service, managing inquiries, and scheduling appointments, with opportunities for career growth and attractive benefits.

Salary

Base: Incremental pay increase after 6 months based on performance; Bonus/Equity: Quarterly bonus scheme; Benefits: Free top of the range hearing aids, Discounted Southern Cross Health Insurance, Yearly Flu vaccinations

Skills & Requirements

Must-have

  • answering initial inquiries
  • following up on leads
  • scheduling appointments
  • comfortable on the phone
  • basic computer systems and technology

Nice-to-have

  • commitment to great customer service
  • self-motivated and team oriented
  • good attention to detail

Key Requirements

  • Previous experience in a retail or customer service role
  • Previous contact centre experience is great but not essential

Work Rights

Not specified

Tailored Resume

Cover Letter